Terms of service

These terms govern your use of lobbyiq.com and the LobbyIQ application (together, the "Service") provided by Willard AI LLC ("LobbyIQ," "we," "us"). By creating an account or using the Service, you agree to them. If you are using the Service on behalf of a firm or organization, you represent that you have authority to bind it, and "you" means that organization.

1. The Service

LobbyIQ is software that helps contract lobbyists and government relations professionals track legislation and regulatory activity, manage client work, log communications, and draft client-facing material. We may improve or change features over time. We will give reasonable notice before removing a feature that materially affects how you use the Service.

2. Accounts and users

You are responsible for your account, for keeping your credentials confidential, and for everyone who uses the Service under your account ("Authorized Users"), including associates you invite. Each Authorized User needs their own login; sharing credentials is not permitted. You must be at least 18 and use the Service for business purposes.

Client contacts you invite into the client portal ("Portal Users") get limited access to what you share with them. You are responsible for what you share and for having the right to share it.

3. Your content

You own the content you and your Authorized Users put into the Service and the content the Service creates from it ("Customer Content"). You grant LobbyIQ a limited license to host, process, display, and transmit Customer Content solely to provide the Service to you and as described in our Privacy Policy. We do not use Customer Content to train artificial intelligence models.

You are responsible for Customer Content and for having the rights and consents needed to use it in the Service. This includes the authority to connect a mailbox and the right to store communications from the people you correspond with.

4. Your obligations as a lobbyist

The Service is a tool. It does not change what the law requires of you. You remain solely responsible for complying with every lobbying registration, disclosure, ethics, and reporting requirement that applies to you, for the accuracy of anything you file or send, and for your professional obligations to your clients. Nothing in the Service is legal, compliance, or professional advice.

5. Connected services

You may connect third-party services, such as an email account, to the Service. By connecting one, you authorize LobbyIQ to access it as described in the Privacy Policy and in the permissions you grant. You can revoke that authorization at any time. Your use of a connected service is also subject to that provider's terms.

6. Drafts and summaries

The Service produces drafts, summaries, matches, and other output with the help of automated systems, including large language models. This output can be incomplete or wrong. It is provided for your review, and you decide what to use, edit, or send. You are responsible for reviewing output before relying on it or sending it to anyone. LobbyIQ does not warrant the accuracy of any summary of a bill, hearing, rule, budget, or document, and the official text from the issuing body controls.

7. Acceptable use

You will not: use the Service to violate any law or the rights of others; upload malicious code; attempt to access other customers' data or probe the Service's security; resell or sublicense the Service; scrape or bulk-export public legislative data through the Service for redistribution; use the Service to send unsolicited bulk email; or reverse engineer the Service except where the law permits.

8. Fees

Paid plans are billed in advance for the subscription period you choose — monthly or annual — at the prices shown when you subscribe or in your order. Fees are stated in U.S. dollars.

Your subscription renews automatically at the end of each subscription period for a period of the same length, at the then-current price, unless you cancel before the renewal date. You can cancel at any time from Settings or by emailing hello@lobbyiq.com; cancellation takes effect at the end of the current subscription period, and you keep access until then. We do not provide refunds or credits for partial periods, downgrades, or unused seats, except where the law requires.

We may change prices for a renewal period by giving you at least 30 days' notice by email before the renewal date. If you do not accept the new price, you may cancel before the renewal takes effect.

Fees exclude taxes. You are responsible for any sales, use, value-added, or similar taxes that apply to your purchase, other than taxes on our income. If we are required to collect a tax, it will appear on your invoice.

Payment is due on the invoice date. If a payment fails or is more than 15 days past due, we may suspend access after notice until the balance is paid, and we may charge interest on overdue amounts at 1% per month or the highest rate the law allows, whichever is lower, plus reasonable costs of collection. Good-faith billing disputes raised in writing within 30 days of the invoice date will not trigger suspension while we resolve them.

If you add seats or upgrade during a subscription period, the change is billed on a prorated basis for the remainder of that period and at the full rate on renewal.

9. Term, suspension, and termination

These terms apply for as long as you have an account. You may close your account at any time. We may suspend or terminate access if you materially breach these terms, if required by law, or if your account is used in a way that threatens the security or integrity of the Service; where practical we will notify you and give you a chance to fix the problem first.

After termination, you will have 30 days to export Customer Content, after which we will delete it as described in the Privacy Policy. Sections that by their nature should survive — including 3, 6, 10, 11, 12, 13, and 14 — survive termination.

10. Confidentiality

Each of us will protect the other's confidential information with at least reasonable care and use it only for purposes of these terms. Customer Content is your confidential information. Non-public information about the Service, its features, and pricing is ours. Confidential information does not include information that is public through no fault of the recipient, already known to the recipient, independently developed, or lawfully received from a third party.

11. Intellectual property

LobbyIQ and its licensors own the Service, including its software, design, and documentation. These terms do not give you any ownership of the Service. If you send us feedback or suggestions, you grant us the right to use them without obligation to you.

12. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, LobbyIQ disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, error-free, or that legislative data retrieved from third-party sources will be complete, timely, or accurate.

13. Limitation of liability

To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of or related to these terms or the Service, even if advised of the possibility. LobbyIQ's total liability for all claims arising out of or related to these terms or the Service will not exceed the amount you paid us in the twelve months before the claim arose. These limits do not apply to a party's breach of Section 10, your breach of Section 7, or either party's indemnification obligations.

14. Indemnification

You will defend and indemnify LobbyIQ against third-party claims arising from Customer Content, your breach of Section 4 or 7, or your use of the Service in violation of law. LobbyIQ will defend and indemnify you against third-party claims that the Service, used as permitted, infringes a U.S. patent, copyright, or trademark. The indemnified party must give prompt notice, reasonable cooperation, and control of the defense to the indemnifying party.

15. Governing law and disputes

These terms are governed by the laws of the State of Idaho, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Ada County, Idaho, and each party consents to their jurisdiction.

16. Changes to these terms

We may update these terms. For material changes, we will notify account holders by email or in the Service at least 30 days before they take effect. Continued use after the effective date means you accept the updated terms.

17. General

These terms, your order, and the Privacy Policy are the entire agreement between us about the Service. If any provision is unenforceable, the rest remain in effect. Neither party may assign these terms without the other's consent, except to a successor in a merger or sale of substantially all assets. Neither party is liable for delays caused by events beyond its reasonable control. Notices to LobbyIQ go to hello@lobbyiq.com.

18. Contact

LobbyIQ
802 West Bannock Street
Suite 406A
Boise, Idaho 83702
hello@lobbyiq.com